Responsible Gambling

Q: How do I set a deposit limit on my F1 Casino account?

Go to account settings, select Responsible Gambling, and set daily, weekly, or monthly deposit limits. Reductions apply immediately. Increases require a 24-hour waiting period.

Q: How do I self-exclude from F1 Casino?

Contact support via live chat or email, request self-exclusion, and specify the duration — from one month to permanent. The exclusion takes effect immediately and cannot be reversed during the active period.

Q: Where can I find free help for gambling problems in Germany?

BZgA helpline: 0800 1 37 27 00, free and anonymous, daily 10:00 to 22:00. Online support at buwei.de. Self-help groups at ga-germany.org. In-person counselling through Caritas and Diakonie.

Q: What is the minimum age to play at F1 Casino?

The minimum age is 18 years. Age is verified during registration and KYC. Accounts confirmed to belong to minors are suspended immediately with all balances withheld.

Gambling is entertainment. When it stays that way, it is an enjoyable pastime. When it stops being that, it becomes a problem — and problems are better addressed early than ignored. F1 Casino takes this seriously: we provide tools that help players stay in control, we make those tools easy to access, and we name clearly what problematic gambling looks like so that players can recognise it in themselves.

This page is for anyone who wants to reflect on their gambling habits, as well as for family members or friends who are concerned about someone close to them.

Responsible Gambling Tools Available to All Players

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Deposit Limits

Set your own daily, weekly, or monthly deposit cap directly from your account settings. Reductions take effect immediately. Increases require a 24-hour cooling-off period before they come into force — a deliberate design choice that prevents impulsive decisions from overriding considered ones.

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Loss Limits

Define the maximum amount you are willing to lose over a set period — daily, weekly, or monthly. Once the limit is reached, play stops automatically for that period. Like deposit limits, reductions are immediate and increases require a waiting period.

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Session Time Limits

Choose how long each playing session can last. When the time is up, you are automatically logged out. This is one of the most effective tools for maintaining perspective during a session — particularly useful if you tend to lose track of time while playing.

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Reality Checks

At intervals you define, a reminder appears showing how long you have been playing and how much you have wagered during that session. A small interruption — but an effective one for maintaining awareness of what is happening in real terms.

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Playing Break

Need a short pause without committing to a full self-exclusion? A playing break suspends your account for a defined period — from 24 hours to several weeks. During that time, login and deposits are not possible. The break cannot be lifted early.

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Self-Exclusion

For players who need a longer or permanent break. Self-exclusion closes your account for a period ranging from one month to permanent. It takes effect immediately on request and cannot be reversed during the active period. Contact our support team via live chat or email to activate this at any time.

All tools are available in your account under the Responsible Gambling section. If you cannot find a setting or need immediate help applying a restriction, our 24/7 live chat team will implement it for you on the spot — no delay, no questions beyond what is needed to process the request.

Warning Signs: When Does Gambling Become a Problem?

Problem gambling rarely announces itself clearly. It tends to develop gradually, and the habits that indicate a problem can become normalised before they are recognised for what they are. The questions below are designed to help with honest self-assessment. If you answer yes to several of them, we encourage you to contact one of the support organisations listed further down this page.

Are you gambling with money that was set aside for essential expenses — rent, food, bills?
Do you find yourself chasing losses, continuing to play in order to win back what you have lost?
Do you think about gambling frequently, even when you are not playing?
Have you tried to cut back or stop gambling without lasting success?
Are you concealing your gambling activity from family members or friends?
Have you borrowed money or used savings specifically to fund gambling?
Is gambling affecting your work, studies, or relationships in a negative way?
Do you feel restless, irritable, or anxious when you try to reduce or stop gambling?

A single yes does not necessarily indicate a serious problem. Several yeses — particularly around financial impact, concealment, and loss chasing — are worth taking seriously. Early action is always easier than later action.

Support Organisations in Germany

If you feel your gambling is getting out of control, or if you are concerned about someone else, the following organisations provide free, confidential help. All services are available to players and to family members or friends affected by someone else's gambling.

Organisation	What They Offer	Contact
BZgA (Bundeszentrale für gesundheitliche Aufklärung)	Free telephone counselling, online chat, local clinic finder	0800 1 37 27 00
Gamblers Anonymous Germany	Self-help groups, anonymous meetings, online forum	ga-germany.org
buwei.de	Online counselling for problem gamblers and affected relatives	buwei.de
Caritas / Diakonie	In-person addiction counselling at local offices across Germany	caritas.de

The BZgA helpline is free of charge and anonymous, available daily between 10:00 and 22:00. A first conversation commits you to nothing. It can, however, be a first step that makes a significant difference.

Protecting Minors: Gambling is for Adults Only

F1 Casino is strictly for players aged 18 and over. Age verification is conducted during registration and as part of the KYC process. Any account found to be used by a minor is suspended immediately, with all balances withheld.

Advice for Parents and Guardians

If you share a device or household with minors, the following steps help prevent unauthorised access to gambling sites:

Parental control software: Tools such as Net Nanny, Kaspersky Safe Kids, or the built-in family controls on iOS and Android allow you to block entire categories of websites, including gambling platforms.
Browser-level filters: Most modern browsers include content filtering options or allow specific domains to be blocked. These settings are accessible without additional software.
Strong account passwords: Protect your casino account with a password that is not shared with or accessible to anyone else in the household.
Device management: Use the family sharing and screen time features built into iOS and Android to manage what content is accessible on devices used by children.

If you suspect a minor has accessed your account, contact our support team immediately via live chat or email. We will investigate promptly and take appropriate action.

Frequently Asked Questions

💡 How do I set a deposit limit on my F1 Casino account?

Go to your account settings and select the Responsible Gambling section. From there you can set daily, weekly, or monthly deposit limits. Reductions take effect immediately. Increases require a 24-hour waiting period before they apply. You can also ask our live chat team to set or adjust a limit for you at any time.

💡 How do I self-exclude from F1 Casino?

Contact our support team via live chat or email and request a self-exclusion, specifying the duration — from one month up to permanent. The exclusion takes effect immediately and cannot be lifted during the active period. During exclusion, login, deposits, and gameplay are all blocked.

💡 Where can I find free help for gambling problems in Germany?

The BZgA offers free, anonymous telephone counselling on 0800 1 37 27 00, available daily from 10:00 to 22:00. Online support is available at buwei.de. Self-help groups and meetings are coordinated through ga-germany.org. Local in-person counselling is available through Caritas and Diakonie offices across Germany.

💡 What is the minimum age to play at F1 Casino?

The minimum age is 18 years. Age is verified during account registration and through the KYC process. Accounts confirmed to belong to minors are suspended immediately and all associated balances are withheld in line with our terms and conditions.